# Serra Brake and Alignment Plus - Detailed Adviser Profiles

> Organization: Serra Brake and Alignment Plus
> Team Site: https://brakeandalignmentplus.adviserly.com
> Dealership Homepage: https://www.brakeandalignmentplus.com

Companion to [llms.txt](https://brakeandalignmentplus.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available.

Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug.

## Advisers

### Jeremy Wood

- Profile: [https://brakeandalignmentplus.adviserly.com/jeremy-wood](https://brakeandalignmentplus.adviserly.com/jeremy-wood)
- Department: Plus (Management Team)
- Title: Business Development & Technology Manager
- Joined: 2016-10-01
- Lifetime vehicles sold: 6
- Recent vehicles sold: 5
- Sales specialties: FUSION HYBRID, GRAND CARAVAN, MAXIMA, OUTBACK, TERRAIN
- Call: (231) 252-3340

As a Business Development & Technology Manager, I am recognized for exceptional execution and an unwavering commitment to delivering high-quality digital solutions. My primary focus is on driving digital transformation, leveraging technology to create innovative solutions that empower both businesses and individuals.

With 22 years of experience, including the last 9 years at Serra Traverse City, I have developed a profound understanding of IT infrastructure, cloud computing, and data analytics. My technical expertise, coupled with a meticulous attention to detail and the ability to translate complex concepts into actionable strategies, has consistently resulted in exceeding expectations.

I have earned several professional certifications, including Microsoft Certified Professional (MCP), CompTIA Network Security Professional (CNSP), and ITIL Digital and IT Strategy. I am dedicated to continuous professional development, ensuring I remain current with the latest industry trends and advancements.

Beyond my professional life, I enjoy spending time at Lakeside Equestrian, where we have two quarter horses, Cooper and Wyatt, and participate in and attend rodeos throughout Michigan. I have three children: Austin, Haley, and Bristol.

I maintain a keen interest in STEM fields and dedicate significant time to exploring philosophy, theology, ancient history, and quantum technology.

### Lauren Piedmonte

- Profile: [https://brakeandalignmentplus.adviserly.com/lauren-piedmonte](https://brakeandalignmentplus.adviserly.com/lauren-piedmonte)
- Department: Plus
- Title: Customer Advocate
- Lifetime vehicles sold: 7
- Recent vehicles sold: 4
- Sales specialties: ACCORD SEDAN, GRAND CHEROKEE, OUTBACK, SL, TUNDRA
- Call: (231) 929-8885

Hi, I'm a Business Development Representative at Serra Traverse City. I'm originally from Rockford, but moved to Traverse City 12 years ago, and love living here.  I graduated from Grand Valley State University with my degree in Education and Mathematics, which helps me bring an analytical approach to my work.  Outside of the office, you can find me paddle boarding, watching endless rounds of softball, soaking up the sun, and enjoying the beauty of Sleeping Bear Dunes.  I'm a dedicated professional, and I also cherish my time with my husband and two daughters, who are pretty awesome.

### Lydia Loveland

- Profile: [https://brakeandalignmentplus.adviserly.com/lydia-loveland](https://brakeandalignmentplus.adviserly.com/lydia-loveland)
- Department: Plus
- Title: Customer Advocate
- Call: (231) 929-8877

I’m a Customer Advocate here at Serra Traverse City. I’m originally from Traverse City, and while I haven’t had kids yet, it's always been my dream to adopt or foster children. I want to give them a loving and safe home. I graduated from Traverse City Central High School and also spent some time in Florida. I love reading, playing my Nintendo Switch, and hanging out with my cats. I'm a naturally caring person and I really enjoy making cozy blankets.

### Michelle Smith-ronk

- Profile: [https://brakeandalignmentplus.adviserly.com/michelle-smith-ronk](https://brakeandalignmentplus.adviserly.com/michelle-smith-ronk)
- Department: Plus (Administration & Business Office)
- Title: Recruiter/Compliance
- Call: 231-929-8852 x8852

As a long-time employee of Serra Traverse City, progressing to my current position of Recruiter and Compliance Officer, I bring a sense of responsibility and genuine care for my colleagues. My character is marked by empathy, integrity, and a commitment to building enduring relationships. I make a conscious effort to listen to each individual, understanding their perspectives and providing support.

Beyond my professional pursuits, I am deeply devoted to my family, including my husband David and three children. In my downtime, I find joy in baking, transforming ingredients into celebratory cookies and cakes that bring smiles to my loved ones and the community.

Whether it's discussing the latest recipes, gardening tips, or the adventures of my family, I am always eager to connect with others and share my passion for life.